30-Day Guarantee



Our returns policy is simple. If for any reason you are not completely satisfied with your purchase, simply return the item to us within 30 days of receipt for a refund*. To return merchandise:

  1. Request a Return Authorization (RA) number via email by writing to [email protected] Please include your contact information (name as it appeared on the order, phone number, e-mail) and the reason why our product did not work for you.
  2. Please write the RA number on outside of box and include a copy of original packing list. You are responsible for return shipping costs. Apply proper postage (No CODs will be accepted) and mail to the following address:
    ThibiantBeverlyHills.com – Returns
    ATTN: RA# _____
    449 N Canon Drive
    Beverly Hills, CA 90210

We are not responsible for lost shipments and recommend using a carrier service that offers tracking or delivery confirmation capabilities such as UPS, FedEx or USPS Priority Mail. Keep a copy of the tracking number for your records.

Once we receive the returned merchandise, please allow 10 to 14 business days for processing. Refunds* will be posted to the credit card that was used at the time of the initial order. An email confirmation of the credit will be sent to the email address on file once the return is processed.

*Original shipping and handling is non-refundable; tax will be automatically calculated and refunded based on the amount of the return.

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    Happy Clients

    We pride ourselves in our client's experience being the best

    This is a beautiful spa with the latest treatments; I thought Alyson was extremely knowledgeable and made sure I had the best experience here. I'd highly recommend this place to everyone!* Dominique D. Santa Monica, CA * Individual results may vary and are not guaranteed.

    Dominique D.

    Georgette was so thoughtful & my Radiance Facial was amazing - I travel frequently for business and my skin was dry and uneven. I was so relaxed after discussing my concerns & fell asleep, then woke up literally glowing. The best part was the customized service and tailored treatment specifically to my skin. I am half Mexican & half Irish - so I have fair skin that tends to become uneven - I purchased the fabulous hydration mask to keep the glow going!* Tina A. Laguna Hills, CA * Individual results may vary and are not guaranteed.

    Tina A.

    Went in for a massage and couple treatments. Staff is so nice and helpful. Looking forward to my next visit already.* Adam S. Santa Monica, CA * Individual results may vary and are not guaranteed.

    Adam S.

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    We're happy to answer any questions you may have, feel free to call us at (310) 278-7565 or text us at (424) 522-2525.